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Problem Downloading Movies

This is a discussion on Problem Downloading Movies within the New Member Introduction & Site Assistance forums, part of the Amazon Kindle Fire Forum category; I have a $25 balance on Amazon.com. Now when I try to purchase a movie on Kindle Fire it says "Your order could not be ...

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  • 1 Post By crowfax

Thread: Problem Downloading Movies

  1. #1
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    Smile Problem Downloading Movies

    I have a $25 balance on Amazon.com. Now when I try to purchase a movie on Kindle Fire it says "Your order could not be processed. Please verify the 1-Click credit card and billing address associated with your account and try again." What is it that I am doing wrong? Does it not just take money from my balance already? Please help if you can.

  2. #2
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    I suggest, signing on to your amazon account online via PC and make sure you have all the correct info on your acct. (credit card info, address etc.)

    Welcome to the forum!

  3. #3
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    Well it still automatically take from my balance even though I give it my credit card #?

  4. #4
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    Quote Originally Posted by busdriver View Post
    Well it still automatically take from my balance even though I give it my credit card #?
    Hmm, since it's taking from your balance, then it should be available for you to view... I would email Amazon and see what they say. It would suck if you get charged and not able to view for what you're paying for.

  5. #5
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    ALOHA welcome. I agree, contact Amazon to see what is the hold up.

  6. #6
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    I had the same problem the first time I tried to buy an App.

    You need to contact Amazon (do it by phone) and tell them you're being blocked from buying via one-click. They'll delete your settings and re-make your one-click details. Then it should work.

    I had no idea what was wrong with mine, but the guy I spoke to fixed it.
    Hawaiian Princess likes this.
    Tablets: Kindle Fire
    Portable Media Players: Samsung Galaxy S2, Onda VX590T, Cowon J3
    Settop Media Players: WD TV Live Streamer, Xtreamer SideWinder3, Crystal Acoustics MediaMatchBox
    Software: DVD Catalyst, MakeMKV

  7. #7
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    Welcome to the site. Have had problems with amazon in the past. Just kept messing with it until I either got what I wanted, or changed my mind. Sorry can't be of more assistance.

 

 

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