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HELP! Just Received my Kindle Fire

This is a discussion on HELP! Just Received my Kindle Fire within the New Member Introduction & Site Assistance forums, part of the Amazon Kindle Fire Forum category; and I cannot get it to do anything! Iniitially, when I started it I was able to choose my wi-fi network and then signed into ...

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  1. #1
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    Question HELP! Just Received my Kindle Fire

    and I cannot get it to do anything! Iniitially, when I started it I was able to choose my wi-fi network and then signed into Amazon. I then charged it completely.. I then shut it off and restarted. I have Kindle Fire on the screen. I have tapped, swyped, etc and it does nothing. I use a android phone so am very comfortable with this type of technology. What am I doing wrong? What do I need to do to start my Kindle Fire so that I can get into it the main screen? HELP!!

  2. #2
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    Quote Originally Posted by mslucy11 View Post
    and I cannot get it to do anything! Iniitially, when I started it I was able to choose my wi-fi network and then signed into Amazon. I then charged it completely.. I then shut it off and restarted. I have Kindle Fire on the screen. I have tapped, swyped, etc and it does nothing. I use a android phone so am very comfortable with this type of technology. What am I doing wrong? What do I need to do to start my Kindle Fire so that I can get into it the main screen? HELP!!
    Turn it on and wait until the "Kindle Fire " on the screen disappears.
    It takes a minute or so to boot up.
    You are too anxious .

  3. #3
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    It's been more that 10 minutes! Not sure what else to try.......

  4. #4
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    Quote Originally Posted by mslucy11 View Post
    It's been more that 10 minutes! Not sure what else to try.......
    Try to return it as defective and get a replacement.
    Mine takes about 35 seconds to boot.
    Something is wrong if it still shows "Kindle Fire" after 10 minutes

  5. #5
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    before you take it back try holding the on off button down for 20 seconds and then turn it back on ...Might work by re-booting the unit!!

  6. #6
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    Welcome to the site. Hope you got it to work properly.

 

 

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