Amazon BAD BAD BAD

[Bolsa]

Here the story.

Last year, 2011, I pre-order a Kindle Fire (1st gen), after registed my KF with Amazon I got one month free Prime Member.

This year ,2012, I pre-ordered Kindle Fire HD 9" 4G . According to the Amazon ads, for every Kindle purchase I have 1 month free Prime Membership. During that freed month Prime Membership, I order a movie to checked out my new KF , the movie I order is FREE for Prime member, but the Amazon send me an e-mail and charge me for that movie. I call and asked , and here what I got from Amazon Rep.

My one month free Prime membership expired last year already, even I buy another new Kindle Fire HD I will NOT have another one month free Prime Membership , It seem like the promotion of one free month Prime Membership is a once of a life time, and I will apply automatically on your first ever kindle Fire purchase.

I knew some of Aces in this forum have more than one KF, I would like to know is that happend to you Aces also ????

[mountainbikermark]

It's registered by account. I've got 2, got 2 trials but that was because they're under different Amazon accounts. Somewhere in the fine print it says 1 per account.

Support Our Troops!!!
<><
A Rezound phone was used for this Tapatalk post

[Bolsa]

Thanks you Biker, that's clear up something. But I think Amazon should change the policy,because that way now is prevented customer upgrade from $200 tablet to $500 tablet.
One may said "I am loyal to Amazon , I just spend 500 bucks on their product ,and they dont even give me a discout 8 buck on prime membership, Heck, my next tablet will be a Samsung"

[Nodders]

I have bought 2 kindle fires for my daughters for christmas and nowhere does it say I have a free trial month with prime .

Does this deal not exist anymore ?

[cali]

This happened to me with an XM Radio subscription for two different cars. Although a customer service rep told me I was entitled to the second free trial period, they did not give it to me in the end and even cut off the subscription that I had already prepaid early. That is the reason I allowed the subscription to remain lapsed and will never subscribe again. When one pays for a three year subscription, they expect to get a three year subscription, and when they buy a car that has a three month free trial, they expect to get that three month trial. Wrote a letter to XM to explain why I am no longer a customer, but they must not care, because I received no response.