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No Prime Video

This is a discussion on No Prime Video within the Amazon Kindle Fire Help forums, part of the Amazon Kindle Fire Forum category; Hello all, I can't get Prime Videos, such as The Americans, to play on my Fire HD10. When I click on the Prime Video App ...

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Thread: No Prime Video

  1. #1
    Junior Member
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    No Prime Video

    Hello all,
    I can't get Prime Videos, such as The Americans, to play on my Fire HD10. When I click on the Prime Video App all I get is the spinning circle. I also tried logging into Amazon thru Silk and watching that way, but the all I gt is the spinning circle.
    I searched the Forum and could not find anything, any suggestions?
    Thanks.

  2. #2
    Super Moderator
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    There was a news story on the internet today about Amazon closing Prime accounts and giving people a hard time with 'fixing' the problems. Perhaps this has something to do with it?

  3. #3
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    Thank you for the reply. It's possible that's the problem, but I used my Amazon account yesterday and I have never been able to get prime videos to play.

  4. #4
    Senior Member
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    Do you otherwise have a fully working internet service on your fire and of course registered your fire to your Amazon account?

    I find it very very slow to load a minete or two, but I have very very slow broadband.

    The first thing to do is take the fire somewhere with fast internet a friends or a coffee shop and try it there. That will then rule out broadband \ WiFi issues if its just the same
    Last edited by jobo; 04-11-2018 at 08:21 AM.

  5. #5
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    I used my Amazon account yesterday and I have never been able to get prime videos to play.

  6. #6
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    Why not ?

 

 

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