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Kindle Fire 7" (3rd Gen.) Stuck at Title Screen

This is a discussion on Kindle Fire 7" (3rd Gen.) Stuck at Title Screen within the Amazon Kindle Fire Help forums, part of the Amazon Kindle Fire Forum category; I have a Kindle Fire (looks to be 3rd Generation). It is stuck on the title screen. It just says "kindle fire" on the screen ...

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  1. #1
    Junior Member
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    11742
    Join Date
    Sep 2016
    Posts
    1

    Unhappy Kindle Fire 7" (3rd Gen.) Stuck at Title Screen

    I have a Kindle Fire (looks to be 3rd Generation). It is stuck on the title screen. It just says "kindle fire" on the screen and won't move from there.

    I can turn it off by holding the power button. But that does not solve the issue.

    I tried resetting to factory defaults by holding pwr+vol. up and then selecting from the menu. It does not solve the problem.

    This Kindle is NOT rooted and never has been. It is my mom's and she barely does more than read books and use Facebook.

    I type "adb devices" and it comes back saying that it is offline. Yet when I go into my device manager in Windows 10 (64-bit), the device is right there with no errors. I unplug it from my computer and it goes away, coming back when I plug it back in.

    Ideas?

  2. #2
    Junior Member
    Member #
    9803
    Join Date
    Jun 2014
    Posts
    9
    I'd call kindle support: 1-866-321-8851

 

 

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