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SD Card Doesn't Work

This is a discussion on SD Card Doesn't Work within the Amazon Kindle Fire Help forums, part of the Amazon Kindle Fire Forum category; I purchased a new 5th generation Fire HD. As I was going through the tablet looking at the new layout and differences since the last ...

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  1. #1
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    Nov 2015
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    Red face SD Card Doesn't Work

    I purchased a new 5th generation Fire HD. As I was going through the tablet looking at the new layout and differences since the last Fire HDX. Anyway when I tried to install a SD card but the card won't stay locked in. If I held the card in I can see the card information come up on the screen, as soon as I let it go the card pops back out.
    The crazy part of this is when I emailed them to let them know that the SD card won't lock in I was told that this is a feature that is not available as of yet. They advertise that you can add up to 128 GB card for storage. I am wondering if anyone else has had this problem and the same response.
    I am going to speak with my attorney about false advertising. There are so many choices for a tablet. The Fire HD looks like a great device on paper. But if they are lieing about what they are selling this could turn into a Class Action LWsuit.

  2. #2
    Junior Member
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    I have an HD8 and it has the micro-SD card slot on the upper right side (portrait). The cover is a bit hard to open but the card installed and is operating with no problems. Maybe you have a defective unit?

  3. #3
    Junior Member
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    11866
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    Feb 2017
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    Same problem here. Brand new Fire 7. Does not lock in the SD card. Returning device to Amazon.

  4. #4
    Junior Member
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    11866
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    Feb 2017
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    I have encountered the same problem with a brand new Kindle Fire 7 (5th gen.) purchased in February of 2017. The SD card simply would not stay in its port. I have returned the problem unit as defective. I hope the second Fire 7 I've ordered will behave as expected regarding the SD card.

 

 

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