I downloaded this app to my kindle a while ago and a few days ago it wouldn't open when I tapped on it. So I figured I would just delete it and re download it again. But when I click 'delete from device' AND 'delete from cloud drive', nothing happens. The icon still appears on my apps and cloud drive. The app doesn't appear in my settings when I go to manage my apps. Has anyone else experienced this problem? Please help I really would like to not have to do a factory reset but if nothing else works I might have to.