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Kindle Fire wil not start up and screen stuck on "Kindle Fire"

This is a discussion on Kindle Fire wil not start up and screen stuck on "Kindle Fire" within the Amazon Kindle Fire Help forums, part of the Amazon Kindle Fire Forum category; I bought my son a Kindle Fire for Christmas and one day later I cannot get it to power up. The battery is charged and ...

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  1. #1
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    Kindle Fire wil not start up and screen stuck on "Kindle Fire"

    I bought my son a Kindle Fire for Christmas and one day later I cannot get it to power up. The battery is charged and the screen just says "Kindle Fire" on it. The screen is unresponsive too. I have tried powering it down and restarting it a few times, but I have no experience with this and don't know what to do. Thanks.

  2. #2
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    Try holding the off/on button down for 20-30 seconds. Then try turning it on. This will re-boot the Fire on and it might just start up for you

  3. #3
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    Quote Originally Posted by judpma View Post
    Try holding the off/on button down for 20-30 seconds. Then try turning it on. This will re-boot the Fire on and it might just start up for you
    I tried that and it still will not start up. Thanks.

  4. #4
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    I know somebody who got a KF for Christmas and had this same issue. They looked it up online and apparently this happened to a lot of people. You're probably going to have to return it for a new one.

    Sent from my ADR6300 using Tapatalk

  5. #5
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    Quote Originally Posted by imtoomuch View Post
    I know somebody who got a KF for Christmas and had this same issue. They looked it up online and apparently this happened to a lot of people. You're probably going to have to return it for a new one.

    Sent from my ADR6300 using Tapatalk
    OK thanks. I am sure I will end up doing that. Just sad it only lasted 1 day though.

  6. #6
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    Its apparently a software issue with the KF. Return it for a new one.

    Sent from my DROID2 GLOBAL using Tapatalk

  7. #7
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    That happen to me. Try rebooting your Fire while it is plugged in. What happen was I unplugged my fire, it would not come on, I plugged it back in, then it worked.

  8. #8
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    Glad everyone got their issues fixed. Now enjoy the KF

  9. #9
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    Quote Originally Posted by bigloser99 View Post
    That happen to me. Try rebooting your Fire while it is plugged in. What happen was I unplugged my fire, it would not come on, I plugged it back in, then it worked.
    I tried it unplugged, plugged in, and various timing in seconds but I still couldn't get it to go. I took it back and got a new one...all is well now. Thanks.

 

 

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