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Fire touch screen only half-way responds

This is a discussion on Fire touch screen only half-way responds within the Amazon Kindle Fire Help forums, part of the Amazon Kindle Fire Forum category; I'm having problems with the Kindle Fire I got for Christmas. The touch screen responds, sort of. When it's asleep, and I press the power ...

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  1. #1
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    Fire touch screen only half-way responds

    I'm having problems with the Kindle Fire I got for Christmas. The touch screen responds, sort of. When it's asleep, and I press the power button to wake it up, I can begin to pull the tab to unlock it, but I get to around 1/3 the of way across the screen and it loses my touch. I can't unlock the device at all now. Not sure what steps to take to troubleshoot.

  2. #2
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    I should note that power off/on did not fix it.

  3. #3
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    Welcome to the forum.
    Try holding the power button for about 30 seconds while it's asleep.
    Post back if that doesn't work.

    Support Our Troops!!!
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    A Rezound phone was used for this Tapatalk post

 

 

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