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Fire HD 8 6th Gen Crashes When Not Plugged In

This is a discussion on Fire HD 8 6th Gen Crashes When Not Plugged In within the Amazon Kindle Fire Help forums, part of the Amazon Kindle Fire Forum category; Hi, this is driving me nuts, I hope you can help. :-) I've got a Fire HD 8, 6th gen. Lately it's started crashing whenever ...

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  1. #1
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    Question Fire HD 8 6th Gen Crashes When Not Plugged In

    Hi, this is driving me nuts, I hope you can help. :-) I've got a Fire HD 8, 6th gen. Lately it's started crashing whenever it's not plugged in to the charger. Sometimes it's only a few minutes, sometimes I get an hour. It doesn't matter what app I'm using, or what state of charge the battery has. I've done all the usual, cleared cache, hard reboot, etc, etc, etc. It only works reliably when plugged in. I've got a feeling I need a new Kindle. Opinions?

  2. #2
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    Quote Originally Posted by Robyn View Post
    Hi, this is driving me nuts, I hope you can help. :-) I've got a Fire HD 8, 6th gen. Lately it's started crashing whenever it's not plugged in to the charger. Sometimes it's only a few minutes, sometimes I get an hour. It doesn't matter what app I'm using, or what state of charge the battery has. I've done all the usual, cleared cache, hard reboot, etc, etc, etc. It only works reliably when plugged in. I've got a feeling I need a new Kindle. Opinions?
    try resetting it to factory defaults, which will clear all the apps and if that doesnt work, yes you need a new one

  3. #3
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    Yes, it's better you just try resetting to factory settings first.

 

 

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