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KF Has Wireless Internet Connection, But Will Not Access "Web"...

This is a discussion on KF Has Wireless Internet Connection, But Will Not Access "Web"... within the Amazon Kindle Fire Help forums, part of the Amazon Kindle Fire Forum category; I have had my kindle fire since April 2012. I love it. It worked great up until the end of July when for no particular ...

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  1. #1
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    KF Has Wireless Internet Connection, But Will Not Access "Web"...

    I have had my kindle fire since April 2012. I love it. It worked great up until the end of July when for no particular reason (that I am aware of) it stopped being able to access the Web function. I have full wireless internet connection, however, when I touch "Web" the screen acts as if it is about to do something then goes right back to the main "Home" screen. Oddly, I have no problem using the shortcuts to the amazon store, pulse, or IMBd, but cannot seem to access a web browser. Am I missing something? I have tried re-entering the network passwork, and turning router off and on again with no luck so far. I am currently waiting for customer service to respond to my trouble shooting question. If you know what I need to do, please help.

  2. #2
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    Quote Originally Posted by alidayvn View Post
    I have had my kindle fire since April 2012. I love it. It worked great up until the end of July when for no particular reason (that I am aware of) it stopped being able to access the Web function. I have full wireless internet connection, however, when I touch "Web" the screen acts as if it is about to do something then goes right back to the main "Home" screen. Oddly, I have no problem using the shortcuts to the amazon store, pulse, or IMBd, but cannot seem to access a web browser. Am I missing something? I have tried re-entering the network passwork, and turning router off and on again with no luck so far. I am currently waiting for customer service to respond to my trouble shooting question. If you know what I need to do, please help.
    That's a seriously old tablet ! It may just have run out of updates ?

    If you can access amazon, put another browser on, a really simple one and see if that works

 

 

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